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Paid social · Catering launch · Islamabad, Pakistan

Rewayat Events: 2,805 WhatsApp enquiries for a catering business, down to Rs61 a conversation

Click-to-WhatsApp campaigns on Meta for the catering arm of an Islamabad restaurant group: 2,805 conversations across five short campaigns, each a few weeks long, between November 2023 and June 2026, at Rs180 on average and Rs61.31 at best in Ramadan 2025.

Client
Rewayat Events
Platform
Meta ads, Click-to-WhatsApp
Role
Digital Marketing Manager, Ben Da'ood Studios, then freelance
Period
Five campaigns, November 2023 to June 2026
  • 01 2,805 WhatsApp conversations across five campaigns
  • 02 Rs180 Average cost per conversation, all five campaigns
  • 03 Rs61.31 Per conversation in Ramadan 2025 (977 in total)
  • 04 −76% Cost per conversation, Nov 2023 to Ramadan 2025

The brief

Rewayat Events is the catering arm of Rewayat Restaurant, launched from nothing. The goal was enquiries for weddings, corporate events and private functions, and for the owner to be able to talk to those people directly.

What I did

Click-to-WhatsApp as the conversion. Campaigns optimised for conversations started, with a pre-filled first message that already carried the useful detail: event type, date and rough guest count.

Targeted the people who book events. Interest and demographic targeting around weddings, corporate functions and private gatherings, with the restaurant's existing customers as a seed audience.

Showed the product. Creative built around menus, event set-ups and the dishes people already knew from the restaurant.

Labelled every chat. New, qualified, quoted and booked, so by the end of each week it was clear which campaigns brought in people who actually paid.

Results

Five Rewayat Events campaigns, each running for a few weeks around a launch, a season or Ramadan, started 2,805 WhatsApp conversations at an average of Rs180 each:

CampaignConversationsCost per conversation
Leads, November 2023995Rs252.89
Leads, November 2024547Rs269.78
Ramadan, March 2025977Rs61.31
Ramadan daig offer175Rs178.68
Messages, June 2026111Rs140.91

The Ramadan 2025 campaign is the one to look at: 977 conversations at Rs61.31 each, 76% below the November 2023 campaign. Seasonal timing and a clear Ramadan offer did more for the cost per conversation than any targeting change. The client reported that a good share of the conversations closed into paid bookings, enough to establish catering as its own line of business.

In short

A catering business built on WhatsApp conversations: 2,805 of them, qualified before anyone picked up the phone, and the cheapest at Rs61.

From Ads ManagerScreenshots from Meta Ads Manager, resized. Amount spent hidden. Tap a screenshot to open it full size.
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Most of my week is spent inside client accounts, so case studies get written up when there's a gap between campaigns. More are on the way. If you want figures from an account or platform that isn't here yet, ask and I'll pull them from the account.